Return Policy

Return Policy

No refunds or exchanges but please contact us if there is a problem with your order at uphigherapparel@@uphigher.org.

EXCHANGE
Due to our limited quantities and high demand of our products, we are unable to offer exchanges on any items. 
  • No returns or exchanges will be granted on worn merchandise. Merchandise must be UNWORN and UNWASHED. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, pet hairs or odors, etc. will not be accepted.

  • We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing.

  • Exact colors of merchandise may vary due to photography lenses, indoor/ outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects.

SALES & DISCOUNTED ITEMS ARE FINAL SALE.  NO RETURNS OR EXCHANGES will be granted.
PRE-ORDERS
ALTHOUGH YOU ARE GIVEN AN EXPECTED SHIP DATE, PLEASE BE ADVISED THAT DELAYS ARE POSSIBLE DUE TO WEATHER, HOLIDAYS, OR SHIPPING DELAY DUE TO THE VENDOR. REFUNDS WILL NOT BE GRANTED BEFORE THE EXPIRED TIME OF THE INITIAL TIME FRAME GIVEN. IF BY CHANCE PRE-ORDERS ARE DELAYED AN EMAIL NOTIFICATION WILL BE SENT INFORMING YOU OF THE DELAY, ALONG WITH THE OPTIONS AVAILABLE GOING FORWARD. 
EMAIL INQUIRIES CAN BE SENT TO: uphigherapparel@uphigher.org